All updates

The real value of Customer Experience & Customer Journey Mapping

In previous blogs we wrote about what the service design methodology is and when to use it. In this blog we will tell you more about the value of a customer journey map and what customer experience can do for your organization.

Read more »

emerce digital marketing live 2018 event

Digital Marketing Live, we will be there!

The 7th edition of Digital Marketing Live will take place next week on Thursday (May 31) in Amsterdam. This is the place to be for a yearly digital marketing update, no wonder that we will be there!

Read more »

Our Creative Director & hamburgerman at 010AreaLive

Serge van Marion, our creative director talks about influencers and creativity at 010AreaLive.

Read more »

The Marketing Technology Selection Process

There are a lot of different Marketing Technology tools available. To support you in making the best choice for a tool, we have developed a comprehensive selection process that will help to achieve a well-founded decision, which will ultimately benefit your customers.

Read more »

GDPR D-Day | Join our breakfast round table session on May 25th!

Oxyma organizes a round table (breakfast edition) on May 25th in Rotterdam with a special focus on GDPR (what else on May 25th!). Many organizations have been or are busy making sure everything is GDPR compliant. On D-Day (May 25th), we'll discuss this topic with fellow marketers and managers who have been actively involved in the GDPR compliancy for his or her own organization.

Read more »

Emerce 100: Oxyma receives 4,5 stars in E-mail!

Hooray, great news! The latest edition of the Emerce 100 came out last Friday. We are delighted to announce that Oxyma received a 4,5 star rating in E-mail!

Read more »

Oxyma, NS and Selligent are live!

Last week Oxyma and NS Reizigers celebrated the Go-Live of the Marketing Automation platform Selligent.

Read more »

It takes more than two to tango

You don’t need to break down the silo’s, you need to let them work together. For me, that is the accelerator needed for creating value and an excellent customer experience on one hand and innovation and change in doing business on the other.

Read more »

Yvo Wonders: As mobile as it gets

In the Netherlands it’s a very common thing to take out your phone when you have to wait for something, when you’re sitting in the train, or just about whenever there’s any good excuse for it. I wouldn’t be surprised if one day the phones start to grow into our hands. With this in mind, I wasn’t really expecting things to be really different in Asia, and rightly so.

Read more »

Merkle named ‘Leader’ by Forrester!

Great news! Merkle is named as a 'Leader' in the category 'Customer Database and Engagement Agencies', by Forrester.

Read more »